Store-to-Hotel / Residence
With TransferLuxe’s Store-to-Hotel/Residence service, premium purchases don’t end at the till they’re extended to the doorstep. We ensure your luxury items arrive swiftly
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The Process
Book the Delivery to Hotel or Residence
Simply log in to your account. Provide the recipient’s name, address (or hotel).
Collection from Your Store
Our trained courier arrives at your store, confirms the package and handoff.
White-Glove Delivery
We deliver directly to your client’s residence, concierge, or hotel reception.
Get a quick,
hassle-free delivery
At TransferLuxe, we understand that when it comes to luxury, every detail matters—especially time. That’s why we’ve created a delivery option that’s fast, frictionless, and designed with your convenience in mind.
Frequently Asked Questions
Can you deliver to any hotel or residence in London?
Yes. We offer delivery to all central and Greater London hotels, serviced apartments, and private addresses. For areas outside London, please contact support.
How do you handle hotel deliveries?
We deliver either directly to the room via concierge or to the hotel reception. The delivery includes the recipient’s name and any notes provided during booking.
What if the recipient isn’t home or available?
We will follow your delivery instructions and attempt contact. If unavailable, we’ll wait (within the allotted window) or securely return the item to the store.
Do you require signatures?
Yes, we collect a signature or name confirmation at delivery. You can also request ID verification for added assurance.
Can I send multiple items in one delivery?
Absolutely. Multiple packages to one destination are accepted and will be handled as a single delivery unless otherwise specified.
Is the delivery insured?
Yes. All deliveries are insured up to £10,000 by default, with the option to increase coverage if needed.
